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Cannot restore my characters


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6 replies to this topic

#1 Bjordhinn

Bjordhinn
  • 4 posts
  • 7310 kills

Posted 04 July 2018 - 20:06

Hello,

 

I have been away for over a year and when I got back, my characters were gone. I tried restoring them but I get the message "Character "x" cannot be restored" with no further explanation. Any idea why this is?

 

Thank you so much in advance.


#2 Remus, Im unlucky, but get proper earnings

Remus
  • Member of EE
  • 6960 posts
  • 50645 kills

Posted 04 July 2018 - 20:26

Are you Balancer Bjord?


#3 Bjordhinn

Bjordhinn
  • 4 posts
  • 7310 kills

Posted 04 July 2018 - 21:17

Are you Balancer Bjord?

Yessir :)


#4 Tatsumi

Tatsumi
  • Member of Tempest
  • 65 posts
  • 82056 kills

Posted 04 July 2018 - 21:45

You might be on the wrong account if you have multiple accounts


#5 Bjordhinn

Bjordhinn
  • 4 posts
  • 7310 kills

Posted 04 July 2018 - 21:52

You might be on the wrong account if you have multiple accounts

This is the only account I have registered, I believe. Is there no way to search by key?

 

In any case, I have always used the account connected to my main e-mail.

Edited by Bjordhinn, 04 July 2018 - 22:00.


#6 Tatsumi

Tatsumi
  • Member of Tempest
  • 65 posts
  • 82056 kills

Posted 04 July 2018 - 22:03

I'll send a PM to you with help

  • Bjordhinn likes this

#7 Bjordhinn

Bjordhinn
  • 4 posts
  • 7310 kills

Posted 04 July 2018 - 22:04

Okay, thank you.





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